AI Transparency

At PlatoForms Pty Ltd, we are committed to being transparent about how we use artificial intelligence (AI) within our platform. This page provides clear information about the AI services and models integrated into our application.

AI Services We Use

PlatoForms integrates with multiple AI providers to power certain features of our platform. Specifically, we use the following AI models:

  • Gemma 3 27B — An open model accessed via Amazon Web Services (AWS) Bedrock, used within our platform for processing and analysis tasks.
  • Claude Sonnet 4 — A large language model by Anthropic, accessed via the Anthropic API, used for natural language processing tasks.
  • ChatGPT (GPT-5.2) — A large language model by OpenAI, accessed via the OpenAI API, used for natural language processing tasks.

How We Use AI

These AI models are used exclusively to enhance the following PlatoForms features:

  • PDF Recognition: Automatically extracting and interpreting text, fields, and structure from uploaded PDF documents to streamline form creation.
  • Form Generation: Assisting users in generating digital forms based on uploaded documents or user inputs, reducing manual effort.
  • Form Translation: Translating form content into different languages to support multilingual use cases.

Data Handling in AI Processing

When AI features are used, document content is sent to AWS Bedrock, the Anthropic API, or the OpenAI API for processing. This data is handled in accordance with our Privacy Policy and is subject to the following safeguards:

  • AI processing is performed only when you use the relevant features (PDF recognition, form generation, or form translation).
  • We do not use your data to train or improve third-party AI models. AWS Bedrock, Anthropic, and OpenAI do not use customer inputs or outputs submitted through their APIs to train their models.
  • All data transmitted to AWS Bedrock, the Anthropic API, and the OpenAI API is encrypted in transit and processed in accordance with each provider’s security standards.
  • Processed data is not retained by the AI service beyond what is necessary to complete the request.

Your Control

Use of AI-powered features within PlatoForms is initiated by you. If you choose not to use PDF recognition, form generation, or form translation features, your data will not be sent to any AI service.

Questions

If you have any questions about our use of AI, please contact us at Email: (support@platoforms.com).